This Privacy Policy sets out the approach which Khalsa Cars and Truck Tyres ("Khalsa Cars and Truck Tyres", "we", "us" or "our") takes in relation to the collection, use, disclosure, storage and protection of Personal Information.
It explains how we collect and handle Personal Information, the purposes for which we use or disclose that information, and how individuals may request access to or correction of Personal Information held by us.
Khalsa Cars and Truck Tyres is committed to handling Personal Information in accordance with the Privacy Act 1988 (Cth) and the applicable Australian Privacy Principles (APPs).
Khalsa Cars and Truck Tyres will only collect Personal Information where that information is reasonably necessary for one or more of our functions or business activities.
"Collect" includes gathering, acquiring or obtaining Personal Information by any means where an individual is identified or reasonably identifiable.
Khalsa Cars and Truck Tyres primarily collects Personal Information to provide customers with our products and services, including:
We may also collect and use Personal Information for secondary purposes such as:
We will only collect Sensitive Information where permitted under the Privacy Act and where the applicable requirements, including consent requirements, have been satisfied. We do not generally require Sensitive Information to provide our tyre products or services.
Khalsa Cars and Truck Tyres will collect Personal Information by lawful and fair means and will not collect Personal Information in an unreasonably intrusive, secretive or deceptive manner. APP 3 requires covered organisations to collect Personal Information only where it is reasonably necessary for their functions or activities and requires collection to be by lawful and fair means.
Khalsa Cars and Truck Tyres will use Personal Information primarily for the purposes for which it was collected, or for purposes permitted under the Privacy Act. Where required, we will obtain consent before using Personal Information for a secondary purpose.
Personal Information may be used for:
Where permitted by the Privacy Act, we may use Personal Information for Direct Marketing purposes. We will provide individuals with an appropriate means of opting out of receiving marketing communications.
Khalsa Cars and Truck Tyres may use or disclose Personal Information where reasonably necessary to prevent or lessen a serious threat to a person's life, health or safety, or where otherwise permitted or required by law.
We will take reasonable steps to ensure that Personal Information used by us is accurate, complete and up to date.
Khalsa Cars and Truck Tyres may disclose Personal Information to third parties where:
We may disclose Personal Information to service providers that assist us in operating our business, including providers involved in:
Where we engage third-party service providers to handle Personal Information on our behalf, we will take reasonable steps to ensure that appropriate privacy and security obligations apply.
Khalsa Cars and Truck Tyres may disclose Personal Information to government agencies, law enforcement authorities, courts, regulators, professional advisers or other parties where required or permitted by Australian law.
We do not generally sell Personal Information or customer lists to third parties for commercial purposes.
Khalsa Cars and Truck Tyres takes reasonable steps to ensure that Personal Information we collect, use and disclose is accurate, complete and up to date.
We regularly review our information collection and storage practices to identify opportunities to improve the accuracy and quality of Personal Information.
We will retain Personal Information only for as long as reasonably necessary for our business purposes, legal obligations, dispute resolution and record-keeping requirements. We may securely destroy, delete or de-identify Personal Information when it is no longer required, subject to any applicable legal or regulatory retention requirements.
Khalsa Cars and Truck Tyres takes reasonable steps to protect Personal Information from:
Personal Information may be stored electronically and/or in physical records. We take reasonable steps to restrict access to Personal Information to employees, contractors and service providers who have a legitimate business need to access it.
We regularly review our information security practices and procedures and take reasonable steps to improve the security of Personal Information we hold.
Individuals may request access to Personal Information that Khalsa Cars and Truck Tyres holds about them, subject to applicable exceptions under the Privacy Act.
Individuals may also request correction of Personal Information where they believe that the information is inaccurate, incomplete, out of date or misleading.
Requests for access or correction can be made by contacting Khalsa Cars and Truck Tyres using the contact details below.
We will deal with access and correction requests in accordance with the requirements of the Privacy Act. APP 12 provides the framework for access to Personal Information, while APP 13 deals with correction of Personal Information.
Khalsa Cars and Truck Tyres is committed to managing Personal Information in an open and transparent manner. Our Privacy Policy is publicly available on our website and explains:
These are among the matters APP 1 requires an applicable privacy policy to address.
Privacy enquiries and complaints should initially be directed to Khalsa Cars and Truck Tyres using the contact details listed below.
Where lawful and practicable, individuals may deal with Khalsa Cars and Truck Tyres anonymously or using a pseudonym. However, this may not be practicable where identification is reasonably necessary to:
APP 2 generally requires applicable organisations to provide individuals with the option of anonymity or pseudonymity, subject to specified exceptions.
Khalsa Cars and Truck Tyres may use Personal Information to provide customers with information about:
Where required, we will obtain consent for Direct Marketing. Customers may request to stop receiving marketing communications from us at any time.
Khalsa Cars and Truck Tyres may use third-party technology, hosting, payment, software or business service providers that operate outside Australia.
Where Personal Information is disclosed to an overseas recipient, we will take reasonable steps to comply with the requirements of the Privacy Act, including APP 8 where applicable.
Where practicable, this Privacy Policy will identify the countries in which overseas recipients are likely to be located. APP 1 requires an applicable privacy policy to state whether overseas disclosure is likely and, where practicable, identify the countries involved. APP 8 specifically deals with cross-border disclosure.
Our website may use cookies and similar technologies to help us:
Cookies may collect information such as browser type, device information, pages visited and general website activity.
Individuals can manage cookies through their browser settings.
Our website may contain links to third-party websites or services.
Khalsa Cars and Truck Tyres is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of those websites before providing Personal Information.
If you believe that Khalsa Cars and Truck Tyres has mishandled your Personal Information or breached an applicable Australian Privacy Principle, you may contact us with your complaint. We will:
If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Khalsa Cars and Truck Tyres may update this Privacy Policy from time to time to reflect changes in:
The updated version will be published on our website with a revised Last Updated date.
For privacy enquiries or complaints, or to request access to or correction of your Personal Information, please contact us using the details below.
Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is recorded in material form or not.
Sensitive Information has the meaning given under the Privacy Act and includes certain information such as health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record and other specified categories.
The use or disclosure of Personal Information to communicate directly with an individual to promote or offer goods or services.
The process of gathering, acquiring or obtaining Personal Information by any means.
Making Personal Information accessible or releasing it outside Khalsa Cars and Truck Tyres.
Handling Personal Information within Khalsa Cars and Truck Tyres.
The Australian Privacy Principles (APPs) are the privacy principles contained in the Privacy Act 1988 (Cth) that regulate the handling of Personal Information by covered Australian organisations and agencies. The current framework contains 13 principles covering matters including collection, use and disclosure, direct marketing, overseas disclosure, security, access and correction.
